Excellent customer service is a priority here at MVP K9 Supplements Inc. We strive to exceed all of your customer service expectations and provide you with the best buying experience possible.
– Questions & Answers. During business hours, our clients have access to product specialists that can answer any questions about orders, product information, and the best ways to achieve your supplemental goals.
– Shipping & Delivery. When it comes to shipping and delivery, MVP K9 Supplements Inc. uses the best and most affordable ways to deliver you products. We believe in going the extra mile to determine which company can send your products in the shortest time frame and at the lowest rate. We currently use U.S. Postal, Fed Ex, and UPS. Each order also comes with a delivery confirmation or tracking number to monitor your package location. In most cases you will receive your products within 2-3 business days.
– Returns & Replacements. Any products received damaged may be returned and replaced. To ensure that your products are delivered undamaged, each product is inspected before shipping and your packaged is marked fragile. In the case of a product returned to us due to a wrong address, the customer is liable for any additional shipping fees unless the mistake was made on our end.
– Comments & Concerns. We value the opinion of our customers. If you have any comments or questions about your experience with MVP K9 Supplements Inc. let us know, so we can continually improve the service we are able to provide. You can express any concerns through written mail, email or by telephone. We appreciate any and all feedback from our customers.
– Secure Online Shopping
You can shop at www.mvpk9supplements.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
· 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.· Industry leading encryption hardware and software methods and security protocols to protect customer information.
· Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy [link to http://www.authorize.net/company/privacy/ ].
www.mvpk9supplements.com is registered with the Authorize.Net Verified Merchant Seal program.
